Refund policy
At Support Culture, we take pride in delivering quality products. If you're not completely satisfied with your purchase, we're here to help.
Returns
You may return eligible items within 30 days of receiving your order.
To qualify for a return, items must:
- Be unworn and unused
- Be unwashed
- Have original tags attached (if applicable)
- Be returned in their original packaging
Support Culture reserves the right to refuse returns that do not meet these requirements.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Final sale or clearance items
- Personalized or custom products
- Products showing signs of wear or damage caused by the customer
Refunds
Once we receive and inspect your return, we'll notify you of the status.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Shipping charges are non-refundable.
Exchanges
If you receive the wrong size or a defective product, contact us within 7 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.